Client snapshot

• An independent investment firm managing international value equity funds
• Offices in London and Chicago
• Established in 2000

Background

Lanware took SAM from a traditional desktop support environment and delivered a complete virtual office solution using the latest Citrix desktop technology.

With a solid virtual office and high availability implementation, SAM now supports a remote office in its entirety. No matter where in the world, everyone has direct access to the same secure environment.

It has been a significant change for SAM and has involved a shift in attitudes. The business is afforded a level of flexibility and work life balance it has never had before.

Solution

Lanware took SAM from a traditional desktop support environment and delivered a complete virtual office solution using Citrix desktop technology. “IT is normally expensive and hard work, and outsourcing is definitely the easier option” emphasises Paul Carter, Operations Manager at SAM. “With the benefit of a dual datacentre service, we now provide a high availability environment easily accessed by our employees.”

Customer service is paramount, and SAM’s clients now have confidence in a complete Disaster Recovery solution. The service SAM provides to its clients would be uninterrupted.

With a solid virtual office and high availability implementation, SAM now supports a remote office in its entirety. No matter where in the world, everyone has direct access to the same secure environment. “Although the software may be vanilla, it’s the way SAM deploys it which is groundbreaking,” highlights Carter.