Our people

Henry Duncombe Managing Director For the last ten years Henry has been the driving force behind Lanware and its vision to be the leading technology... Read more... Henry Duncombe Managing Director For the last ten years Henry has been the driving force behind Lanware and its vision to be the leading technology outsourcing partner to the financial services industry. As Lanware’s Managing Director his client-focused approach and technical background has enabled the company to build long term relationships with its financial services clients. Henry’s key objective with all Lanware clients is to always deliver service excellence and then earn the reputation as a trusted partner who responds to the changing needs of their business. Research shows that very few service providers truly achieve this accolade from their clients as they struggle to deliver on the promises they made. This trust sits within the core values of Lanware and the many clients who’ve been with the company for over a decade demonstrate this success. Henry’s experience stretches over 15 years’ starting as a senior technologist within a world-class engineering & computing environment at Rolls-Royce Aerospace, through to working on major EDS outsourcing accounts for clients including the DWP and Amlin. Henry has a 1st class BSc (Hons) in Industrial Management and in his spare time is a keen golfer. ×	Rosalyn Breedy Non exec Director Rosalyn has been a Corporate and then Financial Services lawyer for over 22 years working in private practice,... Read more... Rosalyn Breedy Non exec Director Rosalyn has been a Corporate and then Financial Services lawyer for over 22 years working in private practice, investment banking and at a multi-family office. She has a keen interest in financial regulation and policy work and writes and speaks regularly on these matters. Rosalyn specialises in advising trustees, family businesses and offices, private capital investors, private wealth managers and entrepreneurs (particularly private equity, hedge fund principals, fintech businesses) and other city professionals. She provides corporate and financial services advice. Rosalyn also establishes family and private funds, advises fund management businesses and acts on a range of private equity and joint venture deals. Rosalyn is a member of the Financial Services Lawyers Association, International Bar Association and the International Forum. ×	Paul Smitherman Marketing Director As the Marketing Director of Lanware, Paul brings with him over 25 successful years in senior marketing and business... Read more... Paul Smitherman Marketing Director As the Marketing Director of Lanware, Paul brings with him over 25 successful years in senior marketing and business development roles across the IT Services and Consulting Industry. He has worked specifically in the Outsourcing, Business Applications and Management Consulting arena, heading marketing and alliances teams for leading Consulting and Systems Integrators. His particular focus at Lanware is responsibility for the complete spectrum of marketing strategy and communications. With a degree in business studies, and a post graduate diploma in marketing he brings a wealth of experience across a multitude of complex business solution and industries. His family keep him busy, but when he does get some spare time, Paul enjoys running, skiing and occasionally a bit of amateur dramatics. ×
Dan Sims Technical Services Director Dan is Lanware’s Technical Services Director, responsible for the support and delivery of projects to clients.... Read more... Dan Sims Technical Services Director Dan is Lanware’s Technical Services Director, responsible for the support and delivery of projects to clients. The Technical Services team consist of Project Managers, Architects, Engineers and Procurement Specialists. In addition to running the department Dan supports commercial activity, operates our industry partnerships and delivers Lanware’s technology strategy. Prior to working at Lanware Dan has spent the majority of his career in the outsourcing industry with a focus on financial services. This was initially in a technical capacity as a Microsoft SME and latterly as a Manager. Dan enjoys spending time with his family, country walks and BBQing. ×	Carl White Head of Service Strategy Carl is an ITIL Practitioner and PRINCE2 qualified IT professional with a background in IT support and extensive... Read more... Carl White Head of Service Strategy Carl is an ITIL Practitioner and PRINCE2 qualified IT professional with a background in IT support and extensive managerial experience. He is a specialist in driving organisational change to deliver continual service improvement. He has a proven track record of implementing service excellence based on the ITIL framework. Carl has led the Service Desk at his previous organisation to 4 star Service Desk Institute (SDI) standard, making them one of only nine companies in the world to achieve this level of accreditation (some of the others included O2, Sodexo and the Co-operative Bank). He joined Lanware in 2014 with a remit to introduce ITIL-based service management to the company. To that end Carl has introduced the Cherwell IT Service Management (ITSM) tool and built Lanware’s supporting ITIL processes, transforming the organisation’s approach to service delivery and client engagement. His design goal is to ensure that there is sufficiently strong process behind the scenes to enable consistent levels of service, whilst ensuring that client satisfaction always remains Lanware’s primary focus. He was also the driving force behind Lanware passing their ISO27001 certification in 2014, and continues to act as Lanware’s Information Security Manager. Carl lists cycling, swimming, sequential art and playing the ukulele amongst his interests. ×	Dawn Amor Senior Service Delivery Manager Dawn’s role as Service Delivery Manager is based at one of our clients MS Amlin (formerly known as Mitsui Sumitomo).... Read more... Dawn Amor Senior Service Delivery Manager Dawn’s role as Service Delivery Manager is based at one of our clients MS Amlin (formerly known as Mitsui Sumitomo). Dawn has worked in the IT services industry for the majority of her working life, starting life as an operator within a data centre, moving up through the various levels of Data Centre Management, then moving into Service Delivery Management. Previously at Capgemini Dawn was a Service Delivery Manager/Account Manager for 17 years. She also previously worked at Aviva Investors managing the delivery of the majority of their IT functions. Dawn enjoys her garden and allotment, visits to the gym and catching up with friends and family. ×
Anita Scroccaro Head of HR Anita is the Human Resources Manager responsible for all aspects of both strategic and operational HR at Lanware.... Read more... Anita Scroccaro Head of HR Anita is the Human Resources Manager responsible for all aspects of both strategic and operational HR at Lanware. Her broad experience includes talent acquisition, employee engagement, learning and development, coaching, change management and employee benefits. Her career in Human Resources spans 18 years spent predominantly within the IT and Technology sector working for both large and small companies. Anita holds a Bachelor of Arts degree in Business Studies from Brunel University and is a member of the Chartered Institute of Personnel and Development. Outside of work, Anita enjoys going to the gym and is a keen runner, having recently completed the London Marathon. ×