From 100 users to 1000, keeping people productive means supporting them as they use technology. Lanware’s Service Desk gives every user the help they need to use IT effectively or resolve unexpected issues.
We provide a single point of contact for fast, proactive response. Our Service Desk is staffed with customer-focused engineers who understand your business, bring strong technical insight, and follow ITIL best practice to deliver service desk excellence. Service desk outsourcing is a way to access Lanware’s extensive expertise as and when it’s required - without the cost and complexity of maintaining in-house service desk services. So your users can report issues and get them resolved in record time.
All from a team that understands your business, your industry, and the technology that supports it. See why other Financial Institutions choose our helpdesk outsourcing
"They really know how to get under the skin of a technical problem and resolve it quickly. They are customer focused, quick to react and offer solutions rather than problems"
David Monty, Chief Technology Officer
Tuxedo Money Solutions