Frequently asked questions
Top 5 questions
First item
Why use virtual desktops?
Virtual Desktops store the user’s desktop remotely on a server in a secure data centre rather than on a local pc. This allows the user to work securely anywhere with an internet connection.
The virtual desktop gives the user access to all of their applications and data on the virtual desktop that is secure, fast and available on-demand.
What are the types of cloud services?
Cloud services are the delivery of on-demand services such as applications and data via the internet. There are a range of payment structures such as pay for use, pay as you go, or fixed price contracts.
Types of services include Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS).
SaaS runs in the cloud is typically owned and operated by a third party, with users connecting to the application a web browser.
PaaS provides a cloud-based environment to support the process of building and delivering web-based or cloud applications, without the cost of buying the underpinning hardware, software, provisioning or hosting.
IaaS provides organisations with resources such as servers, networking, storage, networking and data services space. This can be done on a pay per usage basis.
What are the benefits of disaster recovery?
When businesses are prepared for disaster recovery they are able to ensure that their key functions and essential services will continue to operate in the event of a disaster and that any potential business or financial loss as a result will be kept to an absolute minimum.
A variety of measures can be put in place to ensure data security in the event of a disaster; preventative measures such as security checks, or detective measures which aim to identify unwanted events such as antivirus software. Corrective measures also aim to restore business processes ensuring systems and data are unaffected.
Data is the backbone of any organisation. Any disruption to the integrity or availability of that can have major implications to the functioning of that business. It is therefore imperative that effective data back-up processes form part of any continuity planning.
Developing a plan can be costly and time consuming, but the benefits of doing so far outweigh the potential expense of a disaster, both in the short term and the long term.
What are managed cloud services?
Services consumed on-premise or remotely are managed from an off-premise data centre, with a support wrapper. This model allows the business to scale up and down according to their business needs as well as to stay up to the minute with the latest technology.
By using a managed cloud service an organisation can minimise the risks associated with buying, managing and maintaining in-house IT itself. It also gains control over costs, consuming IT services on a per-user level, with the flexibility to scale up and down to meet demand and pass responsibility for service quality and availability to an experienced cloud services team.
How do I create an IT Disaster Recovery or Business Continuity Plan?
An IT Disaster Recovery/ Business Continuity Plan ensures that you have the security of continuity and contingency plans in the event of a disaster. It involves having processes and procedures in place that ensure that you can recover the business within a specified timeframe.
Your data should be replicated to distinct geographic locations, avoiding the risk of complete loss in the event of a local data disaster, and your primary and secondary cloud-based infrastructures should be located in redundant, highly available and highly secure datacentres.
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Cloud services
First item
What is vcloud hybrid service?
This VMWare service gives organisations the flexibility to extend their data and applications to the cloud seamlessly, giving them the ability to move new or existing workloads between on premise data centre and private clouds to a public cloud as required.
The service also allows the organisation to use the same tools, processes and skills that they already have.
What are the types of cloud services?
Cloud services are the delivery of on-demand services such as applications and data via the internet. There are a range of payment structures such as pay for use, pay as you go, or fixed price contracts.
Types of services include Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS).
SaaS runs in the cloud is typically owned and operated by a third party, with users connecting to the application a web browser.
PaaS provides a cloud-based environment to support the process of building and delivering web-based or cloud applications, without the cost of buying the underpinning hardware, software, provisioning or hosting.
IaaS provides organisations with resources such as servers, networking, storage, networking and data services space. This can be done on a pay per usage basis.
What are managed cloud services?
Services consumed on-premise or remotely are managed from an off-premise data centre, with a support wrapper. This model allows the business to scale up and down according to their business needs as well as to stay up to the minute with the latest technology.
By using a managed cloud service an organisation can minimise the risks associated with buying, managing and maintaining in-house IT itself. It also gains control over costs, consuming IT services on a per-user level, with the flexibility to scale up and down to meet demand and pass responsibility for service quality and availability to an experienced cloud services team.
Close all
Disaster recovery
First item
What are the benefits of disaster recovery?
When businesses are prepared for disaster recovery they are able to ensure that their key functions and essential services will continue to operate in the event of a disaster and that any potential business or financial loss as a result will be kept to an absolute minimum.
A variety of measures can be put in place to ensure data security in the event of a disaster; preventative measures such as security checks, or detective measures which aim to identify unwanted events such as antivirus software. Corrective measures also aim to restore business processes ensuring systems and data are unaffected.
Data is the backbone of any organisation. Any disruption to the integrity or availability of that can have major implications to the functioning of that business. It is therefore imperative that effective data back-up processes form part of any continuity planning.
Developing a plan can be costly and time consuming, but the benefits of doing so far outweigh the potential expense of a disaster, both in the short term and the long term.
How do I create an IT Disaster Recovery or Business Continuity Plan?
An IT Disaster Recovery/ Business Continuity Plan ensures that you have the security of continuity and contingency plans in the event of a disaster. It involves having processes and procedures in place that ensure that you can recover the business within a specified timeframe.
Your data should be replicated to distinct geographic locations, avoiding the risk of complete loss in the event of a local data disaster, and your primary and secondary cloud-based infrastructures should be located in redundant, highly available and highly secure datacentres.
Close all
Virtual desktops
First item
Why use virtual desktops?
Virtual Desktops store the user’s desktop remotely on a server in a secure data centre rather than on a local pc. This allows the user to work securely anywhere with an internet connection.
The virtual desktop gives the user access to all of their applications and data on the virtual desktop that is secure, fast and available on-demand.
What is a virtual desktop infrastructure?
Virtual Desktop Infrastructure (VDI) is the storage and delivery mechcanism that underpins the user desktop. This is hosted by a remote server in a datacentre. This model frees the organisation from managing and maintaining an in-house infrastructure.
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