Our people

Henry
Duncombe

Managing Director

For the last ten years Henry has been the driving force behind Lanware and its vision to be the leading technology...
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Rosalyn
Breedy

Non exec Director

Rosalyn has been a Corporate and then Financial Services lawyer for over 22 years working in private practice,...
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Paul
Smitherman

Marketing Director

As the Marketing Director of Lanware, Paul brings with him over 25 successful years in senior marketing and business...
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Philip
Sheen

Director of Business Development

Philip is responsible for the international growth, commercial and client engagement functions at Lanware. He is...
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Dan
Sims

Technical Services Director

Dan is Lanware’s Technical Services Director, responsible for the support and delivery of projects to clients....
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Carl
White

Head of Service Strategy

Carl is an ITIL Practitioner and PRINCE2 qualified IT professional with a background in IT support and extensive...
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Dawn
Amor

Senior Service Delivery Manager

Dawn’s role as Service Delivery Manager is based at one of our clients MS Amlin (formerly known as Mitsui Sumitomo)....
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Anita
Scroccaro

Head of HR

Anita is the Human Resources Manager responsible for all aspects of both strategic and operational HR at Lanware....
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We provide a complete choice of outsourced IT services - all tailored to the needs of the financial services sector.

Total Technology Outsourcing

Your Total Technology, our responsibility.
Change the way your company engages with technology with Total Technology Outsourcing from Lanware.

Go
Information Security & Compliance

Security made simple.
Let a specialist team handle security and compliance with outsourced IT from Lanware.

Go
The Lanware Cloud

All your IT, all handled by Lanware. The Lanware Cloud turns your desktop, infrastructure and applications into a single service available from anywhere.

Go
Service Desk

Practical support from a specialist team. The Lanware Service Desk gives your users a single point of contact that resolves technical issues fast.

Go
Backup

Backups built for financial services. Lanware keeps your data safe with an enterprise- grade, FCA-compliant backup infrastructure.

Storage

Scalable storage. Flexible access to enterprise-grade storage without the cost of owning and maintaining your own storage arrays.

vCloud

Develop in the cloud without the commitment or compromising compliance.
The Lanware Community vCloud makes it easy to unlock new flexibility and productivity.

Go
Office & Infrastructure Applications

Put applications in the cloud with confidence.
Lanware can manage your Office & Infrastructure Applications, saving you time and money while maximising performance and availability.

Infrastructure-as-a-Service

Compliant infrastructure with added flexibility.
With Infrastructure-as-a-Service, you can remove the overhead and complexity of internally owned and managed server platforms.

Disaster Recovery

Focus on your work, whatever happens.
With Disaster Recovery from Lanware, you can maintain business continuity, recovering in known timeframes in the event of a major disaster.

Network

Get more from your network.
Lanware manages and monitors activity 24/7
- so you don’t have to.

vDesktop

Virtual Desktop
Everything you need wherever you need it.

Unified Communications

Consolidate your communications.
Lanware’s Unified Communications makes your telephone service as flexible and reliable as your data network.

Go
Consultancy

Advice and consultancy from a trusted partner.
Consultancy from Lanware helps you lower your exposure to risk, maintain your compliance, and maximise your innovation.

Go
Total Technology Outsourcing

Your Total Technology, our responsibility.
Change the way your company engages with technology with Total Technology Outsourcing from Lanware.

Go
Information Security & Compliance

Security made simple.
Let a specialist team handle security and compliance with outsourced IT from Lanware.

Go
The Lanware Cloud

All your IT, all handled by Lanware. The Lanware Cloud turns your desktop, infrastructure and applications into a single service available from anywhere.

Go
Service Desk

Practical support from a specialist team. The Lanware Service Desk gives your users a single point of contact that resolves technical issues fast.

Go
Backup

Backups built for financial services. Lanware keeps your data safe with an enterprise- grade, FCA-compliant backup infrastructure.

Storage

Scalable storage. Flexible access to enterprise-grade storage without the cost of owning and maintaining your own storage arrays.

vCloud

Develop in the cloud without the commitment or compromising compliance.
The Lanware Community vCloud makes it easy to unlock new flexibility and productivity.

Go
Office & Infrastructure Applications

Put applications in the cloud with confidence.
Lanware can manage your Office & Infrastructure Applications, saving you time and money while maximising performance and availability.

Infrastructure-as-a-Service

Compliant infrastructure with added flexibility.
With Infrastructure-as-a-Service, you can remove the overhead and complexity of internally owned and managed server platforms.

Unified Communications

Consolidate your communications.
Lanware’s Unified Communications makes your telephone service as flexible and reliable as your data network.

Go
Disaster Recovery

Focus on your work, whatever happens.
With Disaster Recovery from Lanware, you can maintain business continuity, recovering in known timeframes in the event of a major disaster.

Network

Get more from your network.
Lanware manages and monitors activity 24/7
- so you don’t have to.

vDesktop

Virtual Desktop
Everything you need wherever you need it.

Consultancy

Advice and consultancy from a trusted partner.
Consultancy from Lanware helps you lower your exposure to risk, maintain your compliance, and maximise your innovation.

Go
Total Technology Outsourcing

Your Total Technology, our responsibility.
Change the way your company engages with technology with Total Technology Outsourcing from Lanware.

Go
Information Security & Compliance

Security made simple.
Let a specialist team handle security and compliance with outsourced IT from Lanware.

Go
The Lanware Cloud

All your IT, all handled by Lanware. The Lanware Cloud turns your desktop, infrastructure and applications into a single service available from anywhere.

Go
Service Desk

Practical support from a specialist team. The Lanware Service Desk gives your users a single point of contact that resolves technical issues fast.

Go
Backup

Backups built for financial services. Lanware keeps your data safe with an enterprise- grade, FCA-compliant backup infrastructure.

Storage

Scalable storage. Flexible access to enterprise-grade storage without the cost of owning and maintaining your own storage arrays.

vCloud

Develop in the cloud without the commitment or compromising compliance.
The Lanware Community vCloud makes it easy to unlock new flexibility and productivity.

Go
Office & Infrastructure Applications

Put applications in the cloud with confidence.
Lanware can manage your Office & Infrastructure Applications, saving you time and money while maximising performance and availability.

Infrastructure-as-a-Service

Compliant infrastructure with added flexibility.
With Infrastructure-as-a-Service, you can remove the overhead and complexity of internally owned and managed server platforms.

Disaster Recovery

Focus on your work, whatever happens.
With Disaster Recovery from Lanware, you can maintain business continuity, recovering in known timeframes in the event of a major disaster.

Network

Get more from your network.
Lanware manages and monitors activity 24/7
- so you don’t have to.

vDesktop

Virtual Desktop
Everything you need wherever you need it.

Unified Communications

Consolidate your communications.
Lanware’s Unified Communications makes your telephone service as flexible and reliable as your data network.

Go
Consultancy

Advice and consultancy from a trusted partner.
Consultancy from Lanware helps you lower your exposure to risk, maintain your compliance, and maximise your innovation.

Go

Data Security
A consistent approach to compliance and security

Working exclusively with FCA-regulated clients, Lanware puts security in the spotlight. Every service we provide, every partner
we select, and every colleague that joins our team - they’re all linked by a focus on data security and protection.

We understand the risks associated with outsourcing and that, ultimately, Lanware could represent a new risk to your data.
That’s why we’ve taken such rigorous steps to maintain the confidentiality, integrity, and availability of your data.

An independently assessed security system

The heart of our approach to security is our Information Security Management System (ISMS), a collection of policies and practices
that is certified to the ISO 27001 standard – the internationally recognised best practice management standard for information security.

The ISMS is built on seven core principles, requirements of the ISO27001 standard.

Context

Nothing happens in a vacuum. We consider context carefully at every stage, looking at everything from internal governance to environmental conditions and trends.

Planning

Detailed planning allows us to identify risks and opportunities, define security objectives, and work to meet them.

Operations

Lanware conducts regular security committee meetings, carrying out operational planning and enforcing the risk treatment plan.

Improvement

ISMS is always being improved at every level – a core principle of the ISO27001 standard.

Leadership

Security roles throughout Lanware are clearly defined, and our top management remains closely involved with ISMS.

Support

Lanware provides competent resources to support the ISMS – with security requirements made clear to all involved.

Evaluation

Lanware monitors, measures, analyses and evaluates information security – and the ISMS is audited both internally and by the BSI.

Fully compliant with ISO27001 controls

The ISO27001 standard defines 114 controls across 14 areas – and the ISMS is regularly audited for compliance with them all.

  • Information Security Policy
  • Operations Security
  • Organisation of Information Security
  • Communications Security
  • Human Resources Security
  • System Acquisition, Development and Maintenance
  • Asset Management
  • Supplier Relationships
  • Access Control
  • Information Security Incident Management
  • Cryptography
  • Business Continuity
  • Physical and Environmental Security
  • Compliance

Focused on FCA compliance

Every Lanware client is FCA-regulated. Unlike other providers, we are solely committed to the demands of compliance across the
financial sector. As a result, we understand, meet, and often exceed the standards established by the FCA.

So you can outsource IT freely, without ever compromising on your compliance.